Customer feedback

Form · Feedback · 6 questions

A short, friendly feedback survey for any business or service, with a follow-up that only appears when someone picks "Other".

It takes about two minutes. Thank you for your honest feedback.

What's inside

  1. Rating, 1 to 5

    Overall, how satisfied are you with us?

  2. Multiple choice

    How did you hear about us?

    • A friend or family member
    • Social media
    • Search online
    • An event
    • Other

  3. Short answer (appears after an earlier answer)

    Please tell us how you heard about us.

  4. Tick all that apply

    What did you like most?

    • Quality
    • Price
    • Friendly people
    • Speed
    • Convenience

  5. Rating, 1 to 5

    How likely are you to recommend us to a friend?

  6. Long answer

    What is one thing we could do better?

Questions people ask

Is the Customer feedback template free?

Yes, you can start free. Use the template, edit every question, and share a link or a short code. Plans and seat packs are for when you grow.

Can I change the questions?

Yes. The template is a starting point. Once you use it, it becomes your own form and you can add, remove or reword every question.

Do people need an account to respond?

No. They open a link or enter a short code in a browser, on any phone or computer.